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Join management and leadership expert Todd Dewett as he provides practical advice to help you establish your identity as a leader, connect with your team, and become a successful firsttime manager. Learn how to survive your first 30 days, build trust, and develop authority. Todd also details howto manage change, discusses the importance of diversity and inclusion, and explores howto build resilience through stress management. This course was designed to prepare you to confidently tackle your responsibilities at work and increase your value to the organization while improving operational effectiveness.
- Establish identity as a manager.
- Identify best practices for clarifying performance expectations.
- List effective communication tips.
- Articulate the main elements of effective feedback.
- Define rapport.
- Distinguish types of decision-making styles.
- Signal fairness and integrity.
- Articulate how to best assert authority.
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